ProMed Specialties

PM-365 Transcutaneous Nerve Stimulator

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The ProMed 365 All Digital TENS Unit is a dual-channel device designed for effective pain management. With five different TENS modes, it's ideal for those looking for customizable relief through digital stimulation, whether at home or in a clinical setting.


Introduction to the Device


  •  It is a Transcutaneous Electrical Nerve Stimulation (TENS) device. 
  •  Effective for pain relief in various body areas including neck, back, and joints. 
  •  Recommended for adults aged 18 and older.

Understanding Pain and TENS Therapy

Pain serves as a warning signal in the body, and TENS therapy helps alleviate it. 

  • Pain signals are transmitted to the brain via nerves. 
  • TENS uses electrical impulses to block pain signals and stimulate endorphin release. 
  • Clinically proven and widely used by healthcare professionals and athletes.

Safety Information and Precautions

Important safety guidelines must be followed to prevent injury and device damage. 

  • Contraindications include use with pacemakers, cancerous lesions, and inflamed areas.
  • Warnings include avoiding stimulation over the neck and chest to prevent serious health risks. 
  • Precautions highlight the need for medical consultation and proper electrode use. 

Device Accessories and Specifications

The PM-365 comes with essential accessories and technical specifications.

  • Includes 1 electrotherapy device, 4 electrode pads, 2 electrode wires, and a USB cable. 
  • Dual channel output with adjustable intensity from 0 to 90 levels.
  • Treatment time ranges from 5 to 90 minutes with 30 TENS programs available.

Operating Instructions for the Device

Detailed steps for using the PM-365 effectively and safely.

  • Connect electrode pads to the device and ensure proper placement on the skin. 
  • Turn on the device and select treatment parameters using the control buttons. 
  • Adjust intensity levels and monitor treatment progress on the LCD display. 

Cleaning, Maintenance, and Troubleshooting

Guidelines for maintaining the device and addressing common issues.

  • Clean the device with a damp cloth and avoid moisture exposure. 
  • Troubleshooting includes checking electrode connections and battery status.
  • Store the device and accessories in a cool, dry place to prolong lifespan.

Warranty Claim Process and Requirements

The warranty claim process requires contacting the dealer or device center and providing proof of purchase.

  • Claims must include a copy of the receipt and a clear description of the defect.
  • Warranty period is 1 year from the date of purchase. 
  • Proof of purchase is necessary for warranty claims. 

Warranty Coverage and Exclusions

The warranty covers repairs within the warranty period but has specific exclusions. 

  • Repairs must be conducted within the warranty period for both the device and replacement parts. 
  • Exclusions include damages from improper operation, unauthorized repairs, transport damage, normal wear and tear, and private disassembly.
  • Liability for direct or indirect consequential losses is excluded even if the damage is accepted as a warranty claim. 

Declaration of Conformity and Compliance

ProMed Specialties declares that the PM-365 device meets various international safety and performance standards.

  • Complies with IEC60601-1, IEC60601-1-2, IEC60601-1-11, IEC60601-2-10, IEC62304, ISO10993-5, ISO10993-10, ISO10993-1, ISO14971. 
  • Ensures safety and effectiveness in medical applications.

Technical information


Device name

Transcutaneous Nerve Stimulator

Model/type

PM-365

Power sources

3.7 V Li-ion battery

Power supply

Input: 100-240V AC, 50/60Hz,0.2A; Output: 5V

DC, 300mA

Output channel

Dual channel

Waveform

Bi-phase square-wave pulse

Output current

0~90mAAt 1000 ohm load

Output intensity

0 to 90 levels, adjustable

Treatment mode:

TENS

Number of pro -

grams

TENS: 30 programs

Pulse rate

1~125Hz

Pulse width

50~380μs

Treatment time

5 minutes ~ 90 minutes

Operating condi-

tion

5° C to 40° C with a relative humidity of 15%-93%,

atmospheric pressure from 700 hPa to 1060 hPa

Storage condition

-10° C to 55° C with a relative humidity of 10%- 95%, atmospheric pressure from 700 hPa to

1060 hPa

Dimension

120.5x69.5x27 mm (L x W x T)

Weight

About 115g


1 minute


BF type applied part, internal power equipment, IP22

Size of electrodes pad

50x50mm, square

Output precision

±20% error is allowed for all the output pa-

rameters

Device service life

2 years

Electrode pads re-

use life

10-15 times

Software version

V1.0




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PM-365 Transcutaneous Nerve Stimulator

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